- Customer success stories
- Os i Coop
Connecting 40,000 employees with Os i Coop
Empact and Coop, Denmarks leading consumer goods retailer, teamed up in delivering an employee app for Coop and its employees. Ensuring employee engagement with product recall, communication and onboarding functions, `Os i Coop strengthens the organisation and its core activities.
40,000+
users
10,000+
DAU
37,000+
Articles Read per Week

Wanting to create a solution that secured their information flow, Coop needed to ensure ownership of data by reducing usage of public collaboration tools while at the same time optimising and improving knowledge sharing and collaboration.
Improves both horizontal and vertical communication within the organisation. Managers can push notifications, so employees always have the latest news.
Supports the recall process directly to store employees, making the process agile and engaging, securing fast handling of products.
Complies with the highest GDPR and security standards, a perfect example of how the Empact solution drives efficiency and governance in large corporations.
Executes knowledge sharing in a much more efficient way and supports faster onboarding and secure a higher degree of governance.
Before Os i Coop, Coop had significant challenges in getting their corporate communication out to all employees nationwide across multiple brands. They want employees to be involved as they see that as improving employee engagement and retention.
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“We recommend having an employee app. Our app is a mix of something from the Empact standard platform and something that is tailored to our specific needs. The result is a super good solution for us.”
Anne Rahbek, Project Owner, Coop
The company
One of Denmarks largest workplaces
Coop operates the retail chains Kvickly, SuperBrugsen, Dagli’Brugsen, Coop.dk Shopping, Coop.dk MAD and the subsidiaries Fakta A/S and Irma A/S. Coop Denmark and the subsidiaries have an annual turnover of approximately DKK 50 billion and in total more than 40.000 employees.

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